Category Archives: Software Development

A CRM is a system for managing a company's interactions with customers.

It involves technologies to organise and automate sales, marketing, customer service, and technical support. A CRM can handle many tasks and is the data hub for all interactions a company may have with existing and potential customers. The requirements a client may have from these systems varies widely and are regurlarly unique to a specific client. For this reason we develop bespoke system's that properly meet a clients needs rather than modifying an 'off the shelf' solution.

Through its collaboration with Ecom Ireland, Echo Media is involved in the development and maintenance of a wide range of CRM systems.

To discuss domain name registration or any queries you may have please contact us through our Contact page.

A content management system (CMS) is a system used to manage the content of a website.

From a CMS Administrator interface a user can add, edit, delete and modify content. It will allow you to upload photo's, articles, images, maps, videos, blogs, news feeds etc. and to fully manage the content of your website.

The first step when choosing a CMS is to assess your business needs and find out what you want from your online application. Our experienced developers will meet with you and advise you of the various options available. Once the initial consultation has taken place we will match your needs and available budget with the appropriate CMS. We develop in Joomla and Drupal mainly which are open source solutions, this allows for ease of maintenance after development. If you feel an 'off the shelf' solution does not meet your needs we can develop a bespoke CMS built to your specifications. We offer demonstrations and documentation with all CMS system's we provide.

Why not let Echo Media carry out some research on your users so that you can focus on your business.

To discuss ways in which we can help please visit our Contact page.

In online marketing, a shopping cart is an 'off the shelf' piece of software that allows website users to select items for eventual purchase.

Almost all will follow a process whereby customers can accumulate a list of items for purchase and upon checkout, the software typically calculates a total for the order, including shipping and handling (and can often offer back-end user tools to manage stock, accounts etc.). We can offer assistance in selecting a cart most suitable to your needs and we also offer documentation and tutorials for any shopping cart we use.

We use open-source software at Echo Media which will insure the platform can be easily maintained and supported in the future. We can use any of the recognised shopping carts and have direct experience in the following Drupal Commerce, OsCommerce, Magento, Virtuemart and others. We have experience with both Credit Card and Debit Debit billing systems so our clients are not restricted on payment options.

There are times however when a shopping cart is not the appropriate tool to gather certain payments and in these cases we can develop bespoke systems to meet a clients needs.

To discuss any queries you may have please visit our Contact page.